FAQ

Branding • Websites • Printed Goods
Jenny Terry Design specializes in brand identity design, including logos, visual identity systems, brand strategy, and supporting marketing materials. I also offer advertising and marketing services, printed goods, and promotional/swag.
I work with entrepreneurs, small businesses, organizations, and institutions that are ready to invest in thoughtful branding. My clients range from startups to established organizations across the country who want a distinctive, professionally crafted brand.
Every branding project begins with discovery. Clients complete a brand questionnaire and we explore goals, audience, and visual direction. From there I develop mood boards and design concepts, followed by revision rounds and refinement. The process ensures your final brand feels intentional, strategic, and uniquely yours.
Most logo and branding projects take 6 to 8 weeks, depending on project scope and response times during revision rounds. Larger brand identity projects or additional deliverables may extend the timeline.
Yes. While I am based in Winston-Salem, North Carolina,
I work with clients across the United States.
Yes. Most projects require a 50 percent deposit to begin, with the remaining balance due before final files are delivered. For larger projects, payment milestones may be arranged.
Occasionally, depending on schedule availability.
Rush projects may include an additional fee.
No. All logos and brand assets are professionally designed in Adobe Illustrator to ensure they are scalable, high quality, and suitable for both print and digital use.
Yes. Once the final balance is paid, you receive full rights to the final approved design along with the necessary file formats for print and digital use.
Final deliverables typically include professional file formats such as AI, EPS, PDF, PNG, and JPG. If your project includes a full brand package, you may also receive brand guidelines and additional visual assets.
Your brand is often the first impression people have of your business. Professional branding helps build trust, communicate your values, and create a memorable visual identity that sets you apart from competitors. A well designed brand works across every touchpoint of your business, from your website to marketing materials and social media.
A strong logo is simple, recognizable, and versatile. It should work at large and small sizes, in color and in black and white, and across digital and print applications. More importantly, it should reflect the personality and purpose of the brand it represents.
Yes. Some clients benefit from a brand refresh rather than a full redesign. During the discovery phase we can determine whether refining your existing logo or developing something new will best support your goals.
Jenny Terry Design focuses on thoughtful, strategic branding rather than quick template solutions. Every project begins with discovery and creative exploration to ensure the final result is unique, memorable, and aligned with your business goals.
The most current terms and conditions can be found here.